eMobiz is a Sales force automation (SFA) solution that automates business tasks such as sales processing, and tracking of customer interactions, as well as analyzing sales forecasts and performance for the companies of FMCG, Consumer Goods, Food & Beverage, Pharmacy and Oil industries.
eMobiz World Class Sales Call
- Being flexible in sales order processing following eMobiz World Class Sales Call with supporting end-to-end customer service process via customized sales steps for both of pre-sales and van or truck sales.
- Helping salespeople and managers control customer demands with CCFOT tracking and manage sales performance through sales report pack.
eMobiz Retail Monitoring
- Customer locations and salesmen visits are tracked and managed by GPS mapping function. This is a powerful tool to help not only salespeople but also distributor’s hosts and sales managers to improve customer management and sales activities in terms of outlet coverage, new customer management, actual visiting time capturing and location visited by salespeople.
eMobiz Retail Execution Promotion and Merchandising
- Support over 64 kinds of common and special promotions and merchandizing campaigns of sales and distribution domain for retail outlets and whole sales with promotion budget control and program efficiency management.
- Manage merchandising programs and other marketing activities such as Display
- Program with incentive payment, Scratch Card, Loyalty Program, Perfect store, etc.
eMobiz Retail Activities Optimization
- This is the ability to optimize the activities of the field force to yield the greatest return on their time and travel expenses through the following:
- View customer profile and debt
- Record time and GPS location
- Register Display program information
- Outlet Inventory checking
- Product Presentation
- Get Sales Order:
- Debt Collection
- Get Return product information
- Get Survey Information: competitor information, customer information, free note
- View report: order report, delivery report, monthly report, overdue debt report to follow sales target
- Mobility: Mobility fields of sales with Simple design for every salesperson.
- Availability: Real-time for daily operation management, analysis and decision making process
- Visibility: Information transferred effectively and evidently to every single level of enterprise organization (from Salespeople to middle managers and also Top manager level.).
- Smart: Sales recommendation based on market intelligence solution (BI) can help Salesmen sell the right products to the right demands on the field.
- Best Practice: Save more cost and time with the SFA product which has been implemented based on the business templates and business-ready process after over 12 years’ experience to several big customers in APAC region.
KPI to customers
- With eMobiz, there are below KPIs to be proven by our current customers:
- Improve 27% of productivity of Secondary sales activities (FMCG multi-national company).
- Increase 18% of ranking of Customer Satisfaction Survey (Beverage company in Asia).
- Reduce 17% of sales cost on the field (Consumer Goods and Oil companies in Asia).
- Reduce 80% of time spent waiting for sales reports (Most customers).
Sales Order Processing
- Being flexibility in sales order processing with supporting end-toend customer service process via over 7 customized sales steps for both of pre-sales and van or truck sales.
- Helping sales men and managers control sales activities on fields, sale target and sales performance through sales report pack.
- Customer’s locations and salesmen visits are tracked and managed by GPS mapping function. This is powerful tool to help not only salesmen but also Distributor’s owners and sales managers to improve customer management and sales activities in terms of outlet coverage, new customer management, actual visit time capturing and location visited by salesmen.
Promotion and Merchandising
- Supporting over 24 kinds of common and special promotions of sales and distribution domain for retail outlets and whole sales with promotion budget control and program efficiency management.
- Managing merchandising programs and other marketing activities such as Display Program with incentive payment, Scratch Card, etc.
- Introduce new product information by image/video, etc.
Connected Sales System
- eMobiz designed can be configured to communicate such as master data sync., sales data upload… via Internet from Distributor’s offices, wifi hotspots or 3G.
- Vendor Management
- Android platform
- MSSQL / Oracle database
- MS Dynamics / SAP / Oracle Siebel
Distribution Management System
The client needs to optimize its supply chain by setting up a distribution management system (DMS). The client also requires a seamless integration with the legacy system. They want the new packaged solution to form a new layer of the supply chain system.
Customer Relationship Management System
FPT Software was selected to maintain the client’s existing system while developing additional features to improve the old CRM.